Fulfillment Software

The Fulfillment Software Solution for Modern Brands

Industry-leading software powers fulfillment from any location, to any end customer

OmniFlow Software

Orchestrate and optimize fulfillment from anywhere with a suite of tools purpose-built for the modern commerce brand.

Operating your own warehouses? Working with multiple 3PLs? Struggling to manage multiple logins or view inventory and orders across channels? No problem. OmniFlow software gives you the centralized, omnichannel visibility and reporting necessary to manage fulfillment from anywhere. You can use all of the tools together or access just what you need.



Order Management

Easily connect to sales channels, including EDI, and leverage automated rules to optimize order routing and fulfillment.

Learn More About OrderFlow

Inventory Management

Real-time insights and recommendations for inventory optimization, forecasting, and planning.

Learn More About InventoryFlow

ERP


Purpose-built for the supply chain to track the entire life cycle of transactions and manage costs.

Network Design


Reduce transit times and costs by planning the optimal network. Optimize your own facilities, or leverage our network of +150 warehouses nationwide.

Learn More About NetworkFlow

Insights + Analytics


At-a-glance reporting and visualization of key supply chain metrics and customer data.

Learn More About Insights + Analytics

Visibility Suite


Real-time, cross-channel order and inventory visibility. Reduce customer support times by tracking fulfillment to delivery and flagging exceptions.

Learn More About Visibility Suite

Order Management

Sell where your customers are shopping, and unify those orders, across unlimited channels, in one single view.

  • Real-time view into your customer and inventory, across channels
  • Countless integrations supporting online and in-store fulfillment, DTC and B2B
  • Quick implementation, easy to use
Learn More About OrderFlow

Inventory Management

Determine inventory levels with confidence.

Flowspace provides real-time insights and demand forecasting recommendations to help you make smarter inventory management and allocation decisions.

  • Ensure the optimal stock level to fulfill customer demand, without wasting resources on excess inventory.
  • Avoid out-of-stocks with actionable inventory data that helps you make informed allocation decisions.
  • Meet customer service level expectations for instant product availability and delivery information.
Learn More About InventoryFlow

Network Design

Reduce transit times and costs with an optimized network.

With a flexible network of more than 150 fulfillment centers Flowspace will determine the optimal locations that enable you to offer consistently fast, efficient delivery to your customers.

  • Speed up shipping times
  • Lower transportation costs
  • Reduce carbon footprint
Learn More About NetworkFlow

Insights + Analytics

Unlock at-a-glance insights, reporting, and visualization

  • Monitor the health of your fulfillment operation
  • Centralized dashboard delivers key operational metrics
  • Customer intelligence insights impact optimization across your business
Learn More About Insights + Analytics

Visibility Suite

85% of shoppers wouldn’t shop with a retailer again after having had a poor online delivery experience. Delivering an ideal customer experience is crucial to success.

Don’t fly blind – track your open orders across delivery stages with Flowspace.

Visibility Suite gives you cross-channel order and inventory visibility, from the moment an order is placed through delivery to the end consumer.

  • Monitor SLA performance across multiple fulfillment partners
  • Be alerted to delays and late orders
  • Reduce “WIMO?” inquiries
Learn More About Visibility Suite

OmniFlow + Fulfillment Software FAQ’s

What Is Fulfillment Software?

OmniFlow software powers fulfillment operations and insights across a company’s network of fulfillment locations, warehouses, and retail stores.

Fulfillment software centralizes inventory, orders, and fulfillment activity, across channels and locations, in a single dashboard, providing the real-time visibility and insights needed to scale an omnichannel business.

Flowspace fulfillment software stakeholders across the supply chain access to the predictive insights and data needed to anticipate consumer and market demands to ensure that end customers receive orders as quickly and efficiently as possible, no matter the order source. 

OmniFlow software streamlines everything from warehouse inventory management, to picking and packing, to shipping and tracking sales from all order sources.

What Are The Benefits of Fulfillment Software?

Fulfillment software provides a layer of visibility and control over inventory, orders and fulfillment services and activity, across sales channels and customer touchpoints.

OmniFlow ecommerce fulfillment software enables you to track sales orders across delivery stages, and empowers customer service teams to know what’s happening with the shipping and order fulfillment process before customers ever have to ask.

Access at a glance the health of your fulfillment process, including service-level agreements for performance across multiple fulfillment partners, with increased visibility to warehouse and fulfillment center operations. 

Stay alerted to delays and later orders, reducing customer service inquiries and increasing customer satisfaction by fixing issues before they impact the buyer.

How Can Fulfillment Technology Power Brand Scale?

Fulfillment technology maximizes efficiencies and optimization across a supply chain and throughout an organization.

OmniFlow fulfillment software offers integrations and customizable capabilities to support major retail partners, ecommerce shopping carts and storefronts, and third-party retail marketplaces.

Flowspace’s next-generation fulfillment technology goes beyond shipping and carrier tracking to give teams the data and insight needed to assure that in-transit details and delivery confirmations are accurate, and information is available at-a-glance.

The agility of the Flowspace platform allows brands to maintain the ecommerce customer data and pipeline they’ve worked hard to build, with the ability to seamlessly scale their fulfillment networks to encompass new channels as their needs evolve.

Flowspace technology also powers a warehouse management system(WMS) used by warehouse operators to automate and unify order fulfillment processes and warehouse inventory levels across multiple fulfillment locations. The best use of fulfillment technology is to determine which software features are needed for your unique business needs.

Will Fulfillment Software Integrate With My Systems?

To get the most out of your fulfillment software, it is important that it can fully integrate with all storefronts, shopping carts, marketplaces, retail channels and other ecommerce sales channels. 

The open platform offers integrations with every major ecommerce storefront, shopping cart, retail store, and sales channel. Flowspace also connects with major third-party marketplaces including Amazon and Walmart, and access to enterprise marketplace platform operators like Mirakl and the 300+ retail marketplaces it powers that unlock new sales channels for brands.

Online store integration within the software creates a seamless order management process, reducing manual work and human error while optimizing order processing speeds.

How Do You Choose The Right Technology?

To determine the right software solution for your business, you need to determine the level of service and automation you are looking for and identify any unique needs within your existing fulfillment process. 

Fulfillment software should integrate with all business systems and processes to ensure streamlined fulfillment operations. Brands should seek out a software vendor that offers real-time visibility and control over fulfillment software operations.

How Can Ecommerce Fulfillment Software Help Improve Customer Service?

Ecommerce fulfillment software plays a crucial role in enhancing customer service. It ensures that sales orders are processed accurately and on time, reducing the likelihood of errors.

The automation and accuracy it provides help boost customer trust and satisfaction.

Furthermore, it allows businesses to track orders, provide customers with real-time updates on the status of their sales orders, and offer small businesses and enterprises real-time inventory visibility, contributing to better customer service through improved order management system accuracy and unparalleled efficiency.

Is Fulfillment Software Scalable for Growing Ecommerce Businesses?

Yes, fulfillment software is designed to be scalable. As your ecommerce business grows and scales across channels, this technology can quickly adapt to your increasing sales order volume and inventory accuracy needs.

You can expand your operations to multiple warehouses without worrying about outgrowing your software. The flexibility of fulfillment software ensures that it continues to support your large or small business, whether you’re working with furniture warehousing, cosmetic fulfillment, or any other category of product.

This scalability is a significant advantage for brands with ambitious growth plans.

What Makes Ecommerce Fulfillment Software an Essential Investment for Online Retailers?

Ecommerce fulfillment software is a crucial investment for online retailers because it streamlines operations, reduces costs, and improves customer order satisfaction.

With this technology, businesses can efficiently manage inventory accuracy, process sales orders, and deliver timely products to customers. This efficiency directly translates into higher profitability and better customer retention.

In the competitive world of ecommerce, sophisticated fulfillment software is the key to staying ahead of the game.

What is the Difference Between Order Processing and Order Fulfillment?

Order processing and order fulfillment are closely related but distinct stages in the ecommerce supply chain. Order processing primarily refers to the initial steps taken after a customer places an order on an ecommerce platform. This includes verifying the order details, checking inventory accuracy, and capturing payment. It’s a way of describing the administrative phase where the sales order is received and prepared for the fulfillment process.

Order fulfillment involves the physical and logistical aspects of delivering the product to the customer. It includes tasks like picking and packing the items, generating a shipping label, and arranging shipments with carriers. In essence, order processing deals with the paperwork and administrative aspects of a customer order. In contrast,  order fulfillment focuses on the actual physical process of getting the product into the customer’s hands.

Both stages are crucial for a successful fulfillment process, with fulfillment software playing a significant role in streamlining and connecting these two aspects, ensuring a seamless experience for both businesses and customer orders

Can Fulfillment Software Streamline the Shipping Process?

Absolutely. Flowspace’s order fulfillment software is designed to optimize the entire fulfillment process. The software automates tasks such as selecting the most cost-effective shipping methods, generating shipping labels, and providing real-time tracking information.

Doing so reduces shipping costs and speeds up the delivery process, which is crucial for maintaining customer order satisfaction. Ecommerce brands find this invaluable as it streamlines the customer order and delivery experience.

Embedded within the software is Flowspace AI for Freight, a transportation and freight management software solution that eliminates tedious, manual tasks in the freight and transportation process, further enhancing the efficiency of your shipping operations.