Supply Chain Mapping: Definition, Benefits & How to Get Started

Allison Champion
8 min read
November 22, 2023

By understanding the flow of goods and services throughout its supply chain, a brand can identify potential risks and disruptions, optimize its operations, and improve its overall customer experience. In short, by mapping out the entire supply chain, brands can solve problems before they happen and optimize the entire process.

Supply chain mapping is a forward-thinking and customer-centric approach to supply chain management. It enables a brand to see beyond its immediate suppliers and customers to gain a holistic view of its entire supply network. This supply chain visibility can be used to make more informed decisions about where to source its materials, how to produce its products, and how to deliver them to its customers.

What is Supply Chain Mapping?

Supply chain mapping is the process of visualizing and documenting the flow of materials, information, and money through a supply chain. It involves identifying the key entities and functions involved in the supply chain, and understanding the relationships between them.

Entities and Functions: The Building Blocks of Supply Chain

The entities in a supply chain are the organizations that are involved in the production, distribution, and sale of a product. They can include suppliers, manufacturers, distributors, retailers, and customers.

The functions in a supply chain are the activities that are performed to move a product from one entity to another. They can include procurement, production, transportation, warehousing, and customer service.

Why is Supply Chain Mapping Important?

Supply chain mapping is important for a number of reasons. It provides insight into the relationships between manufacturers, distributors, and retailers. It helps identify weaknesses in the supply chain and opportunities for improvement. It helps to ensure that all parties are on the same page when it comes to product availability and delivery dates.

Risk Management in Ecommerce

Supply chain mapping can help a business to identify risks and areas for improvement in their supply chain strategy. For example, a business may find that it is relying too heavily on a single supplier, or that there are inefficiencies in its transportation and warehousing operations. By identifying these risks and areas for improvement, businesses can take steps to mitigate them by expanding their supply network and making their supply chains more resilient.

Operational Efficiency and Cost Reduction

Supply chain mapping can help businesses to improve operational efficiency and reduce costs. By understanding how their supply chains work, businesses can identify opportunities to streamline processes, reduce waste, and improve communication and coordination between suppliers and customers. This can lead to significant cost savings and improvements in operational sustainability and efficiency.

Gaining Competitive Advantage

Supply chain mapping can help businesses to gain a competitive advantage. By better understanding their supply chains, businesses can develop strategies to differentiate themselves from their competitors. For example, a business may be able to offer shorter lead times or more competitive prices by using supply chain mapping to identify and optimize its supply chain operations.

What Are the Different Types of Supply Chain Maps?

There are many different types of supply chain maps, each with its own purpose. Some common types of supply chain maps include:

  • High-level maps: These maps provide a general overview of the supply chain, without going into too much detail. They are useful for understanding the big picture of the supply chain.
  • Detailed maps: These maps provide a more detailed view of the supply chain, including all of the entities and functions involved. They are useful for identifying specific problems or opportunities in the supply chain.
  • Dynamic maps: These maps can be updated in real time to reflect changes in the supply chain. They are useful for businesses that need to track the movement of goods and materials in real time.

How to Choose the Right Type of Supply Chain Map for Your Business

The right type of supply chain map for your business will depend on your specific needs and goals. If you are just starting out, a high-level map may be sufficient. However, if you are looking to identify specific problems or opportunities in your supply chain, you may need to create a more detailed map. If you need to track the movement of goods and materials in real time, you may need to create a dynamic map.

What Are the Objectives of Supply Chain Mapping?

Supply chain mapping is used to identify opportunities for improvement and reduce risks, by creating a visual representation of the flow of goods and services throughout a business’s supply chain. The specific objectives of supply chain mapping can vary depending on the specific business. 

Identifying Value and Inefficiencies

Supply chain mapping can help businesses to identify where value is being added or lost in their supply chains. This information can be used to optimize supply chain operations and improve profitability.

Mitigating Risks and Preparing for Disruptions

Supply chain mapping can help businesses to identify and assess the risks that could disrupt their supply chains. Once businesses understand the risks, they can develop strategies to mitigate them and ensure that their supply chains remain resilient in the face of disruptions.

Strengthening Stakeholder Relationships

Supply chain mapping can help businesses to strengthen both their customer and supplier relationships. By sharing a visual representation of their supply chains with suppliers and customers, businesses can foster greater transparency and collaboration. This can lead to improved communication and coordination, and ultimately to a more efficient and effective supply chain strategy.

The Role of Technology in Supply Chain Mapping

Technology can play a major role in helping businesses to develop and implement effective supply chain mapping strategies. By using real-time data, analytics, automation, and software tools, brands can create more dynamic, responsive, and accurate supply chain maps. This can lead to a number of benefits, including improved efficiency, profitability, resilience, and customer service.

Real-Time Data and Analytics

Real-time data and analytics can be used to power more dynamic and responsive supply chain maps. By tracking the movement of goods and services through the supply chain in real time, like through a real-time inventory management software, businesses can identify problems and opportunities as they happen. This information can be used to make quick and informed operations management decisions about how to optimize the supply chain and improve customer service.

For example, a business could use real-time data to identify a potential delay in a shipment from a supplier. The business could then use this information to contact the supplier and develop a contingency plan to minimize the impact of the delay on customers. Real-time data can also be used to track inventory levels and ensure that products are always available to meet customer demand.

Automation and Software Tools

Automation and software tools can be used to streamline the supply chain mapping process and make it more efficient. For example, businesses can use software tools to automatically collect and integrate data from different sources, such as supplier portals, customer relationship management (CRM) systems, and enterprise resource planning (ERP) systems. This can save a significant amount of time and effort, and it can also help to reduce errors.

Software tools can also be used to create and maintain supply chain maps. These tools typically provide a variety of features, such as the ability to visualize the supply chain, identify key stakeholders, and assess potential risks. By using software tools, businesses can create more comprehensive and accurate supply chain maps, and they can update them more easily as their supply chains change. The integration of AI in supply chain mapping can also further enhance the efficiency and accuracy of these processes.

Common Challenges and How to Overcome Them

Businesses may face challenges such as scattered management systems, lack of real-time data, and poor inter-supply chain communication when creating and using supply chain maps. 

Scattered Management Systems

One common challenge is that businesses often have scattered management systems. This can make it difficult to collect and integrate the data needed to create a comprehensive supply chain map. To overcome this challenge, businesses can use technology to integrate their management systems. For example, businesses can use software tools to create a single view of their supply chain data, regardless of where the data is stored.

Lack of Real-Time Data

Another common challenge is that businesses often lack real-time data on their supply chains. This can make it difficult to identify and respond to problems and opportunities as they happen. To overcome this challenge, businesses can invest in technologies that collect and analyze data in real time. For example, businesses can use sensors to track the movement of goods through their supply chains. Businesses can also use data analytics tools to identify patterns and trends in their supply chain data.

Poor Inter-Supply Chain Communication

Poor inter-supply chain communication can also make it difficult to create and use supply chain maps. This is because businesses need to be able to share data with their suppliers and customers in order to create an accurate and up-to-date supply chain map. To overcome this challenge, businesses can invest in technologies that facilitate communication with their suppliers and customers. For example, businesses can use portals to share data with their suppliers and customers in a secure way. Businesses can also use video conferencing and other technologies to communicate with their suppliers and customers remotely.

A Step-by-Step Guide to Supply Chain Mapping

Here is a step-by-step guide to creating a supply chain map:

  1. Identify the stakeholders in your supply chain. This includes your direct suppliers, their suppliers, your customers, and any other parties involved in the production, storage, and distribution of your products.
  2. Understand the relationships between the stakeholders. This includes identifying how each stakeholder interacts with the others. For example, who supplies the raw materials to your direct suppliers? Who transports your finished goods to your customers?
  3. Establish the costs and timings of each step in the supply chain. This will help you to identify areas where you can save money or improve efficiency.
  4. Acknowledge the risks involved in the supply chain. This includes both internal risks, such as equipment failure or production delays, and external risks, such as natural disasters or political instability.
  5. Track data to monitor the performance of the supply chain. This will help you to identify any areas where improvement is needed. Be sure to monitor both your general supply chain KPIs and inventory management KPIs.

How Flowspace Can Help

Flowspace’s order fulfillment software integrates seamlessly with DTC and B2B channels, from online storefronts to retailers and other sales channels, so brands can see inventory levels, manage items, and create sales order reports in one centralized location.

Flowspace also provides a comprehensive product inventory management solution that gives brands complete visibility of their inventory. Brands can track their inventory in real time, get alerts when their inventory levels are low, and uncover insights that help forecast how much product they’ll need in the future. This helps brands ensure that they have an optimal stock level at all times, avoid low inventory count situations, and save money on excess inventory costs.

Get in touch today to see how Flowspace can help you optimize your supply chain mapping!

Written By:

flowspace author Allison Champion

Allison Champion

Allison Champion leads marketing communication at Flowspace, where she works to develop content that addresses the unique challenges facing modern brands in omnichannel eCommerce. She has more than a decade of experience in content development and marketing.

Table of Contents