This comprehensive guide to fulfillment Request for Proposals (RFPs) arms you with the critical questions to include in your RFP, ensuring that you’re well-prepared to select the perfect partner to bolster your brand’s success.
Ask the Right Questions to Find the Best Partner
Choosing a fulfillment partner is a pivotal decision for your business. It’s not just about finding a provider, but finding a partner that aligns with your brand ambitions, can handle your specific needs, and help you scale.
Key Areas Your RFP Should Cover
Our guide breaks down the key areas your RFP should cover, including:
- Order Management and Inventory Management: Understand a provider’s systems, capabilities, and sustainability practices.
- Fulfillment Network: Gauge the size and effectiveness of the network.
- SLA Performance and Customer Success: Questions about customer support structure, performance guarantees, onboarding process, and what sets them apart from competitors.
- Shipping and Transportation Management: Learn about a provider’s shipping partners, rates, times, and international capabilities.
- Integrations: Determine how well systems will integrate with your existing platforms.
- Billing and Terms of Agreement: Clarify the company’s billing structure, cost breakdowns, insurance coverage, and contract terms.
Why Flowspace?
Flowspace empowers brands to accelerate sales, scale operations, and meet post-purchase expectations of fast, affordable delivery.
Order Management
Track inbound and outbound shipments to and from your fulfillment centers across the country.
Inventory Planning
Real-time insights and recommendations empower you to forecast inventory needs with confidence.
Network Optimization
With a connected network spanning the entire country, Flowspace finds the optimal fulfillment centers for you.
Customer Insights
Access data and unlock insights that help you optimize your entire supply chain.
Flowspace is our partner in omnichannel growth. It’s easy and efficient to manage orders and inventory for all channels, with visibility and and fulfillment operations centralized in one place.
The Flowspace network has enabled us to get orders to our customers around the country quickly and affordably. They provide a level of service that is unmatched in the industry.
Switching to Flowspace was easily one of the best decisions we’ve made. There’s no way we could have scaled shipments without the platform and our warehouse.”
