FlowspaceAI: Empowering Merchants with Data, Insights, and Automation

Allison Champion
3 min read
November 9, 2023

With its sophisticated software and next-gen applications of artificial intelligence, Flowspace is pioneering the development of tech-powered fulfillment solutions.

At the core of Flowspace’s offering is its powerful platform, which serves as a single source of truth for supply chain and fulfillment data. 

Powered by AI and analytics, this platform empowers merchants with rich, real-time data and actionable insights, giving them the ability to leverage their supply chain as a competitive advantage.

Time Savings and Efficiency Optimization with FlowspaceAI

With customer pain points the driving force powering innovation, Flowspace is constantly evolving its products to enhance efficiency and unlock valuable insights for platform users.

One such innovation is FlowspaceAI for Freight, the concierge tool designed to improve workflows and automate processes in freight and transportation booking. The application of AI  frees up valuable time and capacity for merchants, allowing them to focus on higher-value tasks.

Karen Chao, VP Product at Flowspace, explains, “Our initial aim with FlowspaceAI for Freight is to automate repetitive processes, allowing our users to focus on higher-value tasks. Yet FlowspaceAI will further evolve expectations around how customers interact with software, serving as an assistant for more complex needs.” 

Chao continued, “Customers will be able to use natural language to interact with core application workflows and have the assistant stitch together multiple steps to unlock insights and create value for the business more efficiently.”

Embedded within the open, interconnected Flowspace platform, FlowspaceAI has all the data sources needed to inform and automate supply chain processes.

For example, instead of manually combining multiple data sources to forecast inventory needs and create purchase orders, FlowspaceAI can automatically analyze data, recommend reorder points, and generate purchase orders with suppliers. This not only reduces a merchant’s time spent on analysis but also increases efficiency and minimizes errors and inventory delays, resulting in improved performance.

Unlocking Insights and Analysis with FlowspaceAI 

FlowspaceAI technology goes beyond automation to uncover valuable insights and analysis from merchants’ data. By examining and revealing patterns and trends, FlowspaceAI helps improve fulfillment operations and informs future marketing, advertising, and sales strategies.

For instance, instead of manually analyzing data to create product bundles and determine pricing, FlowspaceAI can automatically generate bespoke SKU-level affinity analyses. The platform can provide guidance on SKU bundles, estimated cost to fulfill, and forecasted revenue projections, and create a demand plan for merchants to action against. This significantly reduces time-to-market for new product launches, and increases sales potential along with cart size.

Another example addresses the tremendous task of combining multiple data sources to understand channel performance for marketing spend allocation. When this is done manually and not-real time, marketing spend is not truly optimized. FlowspaceAI could utilize real-time data from across the platform to provide channel performance analysis, and automate rules to trigger marketing spend deployment to external tools.

According to Flowspace VP of Engineering John Tokash, the company’s vision for the future is to seamlessly integrate FlowspaceAI into the platform experience. Starting as a smart utility, FlowspaceAI is evolving into something more powerful—a tool that not only responds to user queries but also optimizes manual processes by automatically executing them.

What’s Next for FlowspaceAI

Flowspace envisions a future where AI is fully integrated within the Flowspace platform experience. This transformation will be an iterative process driven by collaboration and innovative thinking. 

With FlowspaceAI, merchants can expect enhanced efficiency, improved insights, and unparalleled automation that will redefine their supply chain operations and empower them to stay ahead in today’s competitive market.

Written By:

flowspace author Allison Champion

Allison Champion

Allison Champion leads marketing communication at Flowspace, where she works to develop content that addresses the unique challenges facing modern brands in omnichannel eCommerce. She has more than a decade of experience in content development and marketing.

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