Order Management
Manage every order in one platform
Track every order with our Order Management System (OMS). Route orders, compare shipping rates, and set automation rules. Know when it’s picked, when it shipped, and when it arrives—seamlessly synced with your shopping cart or ERP.
You’re in good company.
Full visibility from click-to-delivered
Flowspace gives you insights and control over fulfillment, with built-in safeguards to keep operations running smoothly.
Manage everything in real time
Omnichannel fulfillment managed in a single platform.
Real-Time Visibility
Flowspace warehouses use our WMS, providing you with real-time visibility into the progress of each order, every step of the way.
Single Hub for All Orders
We offer direct integrations with leading shopping carts and marketplaces, giving you instant data and control in a single platform.
Intuitive and Flexible UI
Our product is built around your needs. We're actively developing and adding new features to match your growth and goals.
Improve Customer Experiences
Enable order changes up until packing, create custom rules to reward repeat buyers, and ensure every shipment meets your standards.
Access Top Shipping Rates
Get peace of mind knowing every order is shipping at the best possible rate, with high-cost orders flagged for review.
Protect Inventory Compliance
Keep your inventory compliant and traceable with Flowspace’s FDA-registered facilities, real-time lot tracking, and hands-on support.
OMS capabilities
Order Tracking
Track order progress in real time and view a comprehensive timeline of events for each order.
Order Management
Manage DTC and B2B order issues across warehouses for all sales channels.
Automation Rules
Set order management rules to increase efficiency, reduce errors, and improve consistency.
Fulfillment SLA Tracking
Our SLA tracking blends automation, real-time visibility, and reporting to ensure order accuracy.
Rate Shopping
Our rate shopping functionality compares shipping rates across carriers to select the best price and service level.
Carrier Claims and Order Issues Reporting
You can report order issues or automatically submit carrier claims for lost or damaged shipments.
Reporting and Analytics
Get detailed, real-time reports in our reporting center or use FlowspaceAI for instant answers to data-related questions.
EDI for Retail
We help you automate orders and shipment confirmations with major retailers, minimizing chargebacks and keeping you in compliance.
Integrations
Connect every part of your fulfillment ecosystem
Our breadth and depth of integrations allow you to bring your partners— whether they’re shopping carts, marketplaces, or retail stores—with you as you grow.
Sales channels
Connect with every major marketplace, shopping cart, and retailer. Keep all of your orders centralized and in-sync.
EDI
Automatically send orders, invoices, and shipment data to your trading partners with smart EDI integration.
ERPs
Integrate key ERP systems with ease, automating workflows and keeping your team aligned.
Want to see the platform in action?
Experience the platform firsthand with a 30-minute tour, covering every feature from order management to network optimization.
Frequently asked questions
Get quick answers to our top questions, from shipping and warehouse setup to scaling your brand.
Flowspace’s order management system (OMS) centralizes, manages, and routes orders across sales channels and fulfillment locations. It gives you the operational control needed to execute omnichannel fulfillment efficiently and consistently.
Flowspace’s OMS synchronizes order data across sales channels and coordinates fulfillment execution across warehouse locations in real time. This allows you to route orders intelligently and maintain consistent service levels as volume grows.
With Flowspace’s OMS, you can manage order routing, fulfillment status tracking, exception handling, and coordination across ecommerce and retail workflows. This helps reduce operational complexity and maintain control as order volume scales.
Flowspace’s OMS connects orders from multiple sales channels into a centralized fulfillment process. This allows you to deliver consistent customer experiences across direct-to-consumer and retail distribution without managing disconnected systems.
Flowspace’s OMS provides real-time status tracking and centralized oversight across fulfillment operations. You gain clear insight into where orders are, how they’re progressing, and how performance is trending—so you can make informed operational decisions.