From Stuck to Scaled: How to Improve Peak Season Performance

The holiday season is a critical time, as most brands see an outsize portion of their sales in the fourth quarter, and longtime Flowspace customer Rukket Sports is no exception. With demand for Rukket’s sports equipment at an all-time high, the company found itself shut out of other fulfillment services due to capacity constraints, unable to fulfill any of its orders.

Rukket’s operations manager Chris Saturno recently joined us for a webinar, where he shared more about why Rukket turned to Flowspace to activate e-commerce fulfillment, and the results of the partnership, including:

• Increased Sales
  • Rukket increased DTC fulfillment capacity by 255% and increased the site’s share of total sales by 20%
• Better Margins
  • Working with Flowspace, Rukket saw a 10% increase in margins for FBM and DTC orders, and shifted 25% of orders to higher-margin channels
• Decreased Costs
  • Consolidating fulfillment operations onto one platform, Rukket saved more than $50k annually

A holiday gift, to be sure!

“Before Flowspace, our infrastructure was not set up to fulfill manually - it was all FBA. We experienced late orders, pissed off customers, and FedEx charges through the roof. With Flowspace we have an actual fulfillment center, 2-day shipping, and it helped lower our costs so we can scale and make a profit during peak season.”

Chris Saturno, Operations Manager, Rukket Sports

Catch the webinar on-demand here, and get in touch with the Flowspace team to find out how to take your brand from stuck to scaled ahead of this peak season.